"United Breaks Guitars"

Pissed off passenger gets back at United.



The story, as found on this guy's website:

United Airlines Song Background (short version)

"In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn’t deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say “no” to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise."



I posted this because 1.) its funny, and 2.) I get so extremely angry off when companies take advantage of their customers knowing full well there is nothing they can do about it. It makes my blood boil just thinking about it. Good on this guy for fighting back.